8
2015 Challenge: Agree to transparently define
the Root Causes
Metric
Procedures
Environment
Policies
People
Effective
Meetings
Leader, In the meeting notice:
- a link to pre-read materials
- an agenda
- a purpose: information sharing, discussion,
problem solving, or decision making
- desired outcome of the meeting
Leader :
-Take responsibility for effectiveness
-Keep meeting on track
Leader
- reschedule the date/time
if stakeholders cannot
attend
-- send a cancellation
if the stakeholders
cancel at the
last minute
Attendees
-come prepared: read materials before the meeting
- accept only if really commit to attend
- tentatively accept if there is a chance can’t attend
- decline if know cannot attend
- if accept, then find out later cannot attend,
resend a decline so the facilitator is aware
Attendees:
- show up on time
- - begin on time
Leader
- start on time
- end on time or earlier
Attendees:
- Respect each other's
time
- Communication skills
-Utilize a department
‘Meeting Contract’
To align everyone
Leader
- provide a recap of next steps at the end
- send a written recap with due dates and responsibility